SEARCH BY STYLE
TAILOR'S ADVICE
RECENT ORDERS
BDW0293
| Home > F.A.Q: |
FAQ(Frequently Asked Questions)
| • What's the price show on your website?
and how much for the shipping cost?
• Why is your wedding dress at such low price? Does it at the cost of product quality? • What materials do you usually use on your wedding dress products? • What countries do you deliver? • Which delivery company do you use? And what is the shipping cost? • Will I be required to pay import duty by my country’s Custom House? • Can I place my order over the phone? • How long will it take until my wedding dress is delivered? • Do you accept returns? • Do you provide alterations? • What if the store doesn't have the gown I want in my size or color? • Can I get extra fabric? • What payment methods do you accept? • Can I change the color of the dress or the accent of the dress? How much is there extra charge? • When should I order my wedding dress? • Who should I contact if I have further questions or concerns? |
|
|
What's the price show on your website? and how much for the shipping cost? The price on our website is retail price just not include the shipping cost, more information about shipping you can view shipping page Why is your wedding dress at such low price? Does it at the cost of product quality? We are a professional wedding dress manufacturer, and that means there are no wholesalers, retailers and other middlemen between us, and the price you get is the first level wholesale price. We are proud to say that the quality of our wedding dresses is not less than any designer’s dresses. What materials do you usually use on your wedding dress products? Fabric: Taiwan made high quality thick bridal satin
(4811 & 395 satin). If you are familiar with
wedding dress industry, then you should know that
those top brand names such as Maggie Sottero, Lady Roi,
etc. use the same or similar bridal satin. Other
fabrics we use include chiffon, taffeta, 2080 organza,
etc. What countries do you deliver? We deliver to anywhere in the world. Which delivery company do you use? And what is the shipping cost? We use EMS, DHL or TNT for all of our shipping to anywhere in the world. Shipping charges are calculated on the weight of the items for each separate order placed. In the case of a multiple item order being shipped to multiple addresses, shipping is applied per address and calculated based on the total weight of all items being shipped to that address. Please click here to see shipping cost detail. Will I be required to pay import duty by my country’s Custom House? Based on our past experiences, most of the countries do not charge import duty on low volume personal import. Can I place my order over the phone? We do not accept phone orders. We require all orders in writing to avoid errors. How long will it take until my wedding dress is delivered? Our normal lead time is 4-5 weeks, but we also
can choose rush order service. We guarantee all our dress with high quality. If
our dress not good quality, customer can return back
the dress. But we can't accept return dress for custom
cut order. We also provide services of making this dress in
your size, color, and design at no additional cost. If
you'd like us to make this gown in different fabric or
beading color, or you'd like us to make minor changes
in dress style, please contact us first. One more week
processing time is needed for dress made in custom
design. What if the store doesn't have the design I want? We can also make wedding dresses from pictures. If you can’t find a right style in our store, then you can email us the pictures of dress you want, and we can make replica for you. Yes, we have no problem to provide extra fabric, and additional charge may apply. What payment methods do you accept? We just have 3 payment way, 1, bank transfer 2,
Western Union, 3, Paypal Can I change the color of the dress or the accent of the dress? How much is there extra charge? Yes. You can change the color of the dress or accent of the dress. But we recommend you to think over before you make any change of style or color. It might not be different from your imagination. And your gown might be delayed due to the color change because we may not have that color in stock and will make special order for you. Please check our color chart and tell us the color number you select and make a special note on the measurement form when you order. We usually don't charge extra if you only change the color. In case there is extra charge, we will notify you. When should I order my wedding dress? Please place your order as far as in advance of your wedding date as possible, normally can't less than 1 month. It also affords you a comfortable time frame to accommodate any alterations if necessary. Who should I contact if I have further questions or concerns? Please email your questions to chinabridal01@yahoo.com.cn, and we will answer your questions in 24 hours. | |
