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Home > Return & Exchange policy

 
Return & Exchange policy

Return & Exchange Policy - We accept return/exchange.

We only accept returns or exchanges on any merchandise that have not altered and have not been worn. We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer for you.

In order for your return or exchange to be accepted, we ask that you follow these steps:
• You have 2 business days from the time DHL delivers to the designated shipping address to notify us that you would like to return the item.
• You need to contact us before you return them and we will give you our mailing address for returning items.
• The item must be in brand-new, unworn condition.
• We must receive the item within 7 days after we give our return address. If we do not receive your item within 7 days, no return or exchange will be given.
• Once we receive your return dress in 7 days, we will refund money to you. Refund would subject to $65 re-stocking fee and shipping/handling/insurance charges are not refundable.
• For exchanging items, re-delivery cost will be charged.
Any question, please don't hesitate to contact us 
 

Welcome to Bridal01 online wedding dress factory for Wedding Dresses
and Designer Wedding Dresses !

We have been designer wedding dresses and other
bridal dresses for over 13 years! Our online store
have over 4,000 bridal dresses styles for sale
including as below:

  • Wedding Dresses - FREE SHIPPING!
  • Couture Wedding Dresses - FREE SHIPPING!
  • Plus Size Wedding Dresses - FREE SHIPPING!
  • Informal Wedding Dresses - FREE SHIPPING!
  • Bridesmaid Dresses - FREE SHIPPING!
  • Flower Girl Dresses - FREE SHIPPING!
  • Prom Dresses - FREE SHIPPING!
  • Quinceanera Dresses - FREE SHIPPING!
  • Wedding Accessories - FREE SHIPPING!

Enjoy Shopping


Enjoy plentiful wedding dresses from top wedding dress designers while save a lot of money. You imagined it a hundred times - walking down the aisle on your wedding day dressed in a couture wedding dress, your girl friends wearing beautiful and colorful bridesmaid dresses, two little kids in flower girl dresses walking with you. In the wedding party cocktail dresses, prom dresses making a forever night.

Now, welcome to bridal01.com, a leading online bridal shop, brides all around the world are wearing the wedding dresses of their dreams. Enjoy shopping the most affordable wedding dresses at wholesale price. What is more, bridesmaid dresses, flower girl dresses and mother of the bride dresses are at their lowest prices right here.

If you need to speak with us by phone, please call 1-626-548-2856 and the service time is Sun - Fri 5pm - 2am PST.

Secure and Service Guarantee


Privacy Security is the top priority at bridal01.com. We secure all transaction data by using advanced security technology. Online shopping had never been safer and easier.

As a professional online direct marketing platform, we have our own dresses factory, so that all the goods we sold can directly enjoy the services from the suppliers, manufacturers or agents without going through the intermediate links. It is our ultimate goal and undeniable responsibility to make sure that all of our customers receive quality guaranteed products.

Bridal01 commitment


We are committed to providing authoritative information, the lowest price and convenient way of shopping in order to build a new shopping experience for you!

7*24 Online Supports


A professional service team is gearing up to offer you the best service. They will assist you to complete the whole process of your order. Feel free to connect our 7*24 customer service if you need any help during the ordering.